Latest review first
My car was parked and driver went to get a parking permit while the SUV in front backed into me. It was an obvious who's at fault, no one's even at the driver seat. Reported the accident on weekend and finally got a call back asking for details on Monday. They asked me...Read more
Company wrote 0 public responses to the review from Feb 23, 2016.
Poor customer service and when there is an actual need for their support, they bail out. Their Youtube videos claim that the claim process is hassle free and peaceful. All I got was rude customer service. Will never ever use them again in my life. No matter what proof...Read more
Company wrote 0 public responses to the review from Aug 12, 2015.
My senior discount has been reduced from 10% to 5% this year. I have been a customer for 50 years and this year my home insurance increased by $79. and last year by $75. These are creating a hardship for a single senior living in a modest home. I have been claim free...Read more
Company wrote 0 private or public responses to the review from Aug 11, 2015.
I didn't like
- Much higher rates and lower senior discount
Wow,no wonder these losers refuse to put anything in writing when processing a claim. No emails, no letters, phone calls only. Jeff Freeze is a real piece of work, Rhea is no better, the whole outfit gives not a rat`s *** if you their client is happy or not. It matters...Read more
Company wrote 0 private or public responses to the review from Jan 19, 2015.
I didn't like
- People are lowlifes
Economical Insurance - Car Damage Claim Review from Edmonton, Alberta
I felt I have been raped by this company. It's hard to belive this people can even sleep at night the way they treat people. Jeff freeze is one of the corrupt people ever I just pray at night that karma will get him dearly and hope is has family that drive and have had to deal with what I have. I was rear ended and the company told me to get bent it was a side swipe when it is all rear end damage to my truck. I almost belive this company is a fraud and just take people's money
Company wrote 0 public responses to the review from Jan 19, 2015.
I have been insured with this insurance company for over 17years house and car. Recently i have been shopping around because of escalating rates with no claims on my part. House insurance renewal is September and car insurance is December. So I recently found a big...Read more
Company wrote 0 public responses to the review from Nov 10, 2014.
I didn't like
- Economical insurance
Today I received a letter from Economical. I had one late payment which I contacted an agent because my agent never responds to my calls. I explained I had been laid off and will have funds a few days late. She said it will be ok since I have never defaulted. But now...Read more
Company wrote 0 public responses to the review from Jul 22, 2014.
I as a customer feel like ***. I have been trying to contact my insurence rep all day after calling her all day long and leaving messages (even tho she's on the other line)all I get her voicemail even and her supervisor is missing also. My wife also has a bad time...Read more
Company wrote 0 public responses to the review from Mar 04, 2013.
My girlfriend and I have been living in what seems like a nice neighborhood but it is not without crime, vandalism, kids looking for things and it is a small town so people hold grudges. My girlfriend and I are both insured through Economical Insurance Group and her...Read more
Company wrote 0 public responses to the review from Jan 06, 2012.
Economical monthy pay system is the worst. they take coin out when not noted and then also diferent amounts. to solve this problem, they set me up for 3 times a year payment. but in order to do that they cancelled me and rewrote a new one, seemed like a solution at the...Read more
Company wrote 0 private or public responses to the review from Jan 22, 2010.
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