Wow,no wonder these losers refuse to put anything in writing when processing a claim.No emails, no letters, phone calls only.
Jeff Freeze is a real piece of work, Rhea is no better, the whole outfit gives not a rat`s *** if you their client is happy or not. It matters not one bit to them. They don`t even seem to hear what you say. IE: I tell them the right front wheel is completely torn off and they ask "is it driveable?" seriously?
are you even listening? And drag it out, weeks and weeks go by,they won`t even return calls, no doubt they know the longer they wait the more desperate the customer gets.In fact they`re quite happy if you never deal with them again, as long as they get to *** over . Thousands of dollars lost over their unfair practices. And they`re quite ready to suggest you try the dispute system....since you have no other recourse anyhow,and little chance of winning..
Avoid this company or you will regret it!!!They run a dictatorship and are proud of it.
More Review Details
|Product or Service Quality|
What I liked
What I disliked
- People are lowlifes
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Insurance Claim
- Review category
Author wants to be contacted by the company. Learn more ›
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